Because access to the internet and social networks were broadened in the past decades, this phenomenon has strengthened the spread of online content. One of the results is also the manifestation of hate online content. Institutions, IT Companies, NGOs and cyber-activists are facing issues in relation with monitoring and removal of hateful online content. In order to help NGOs and cyber-activists, the sCAN project identify automated monitoring tools’ benefits as a new complementary way to tackle online hate speech. The following tools have been selected in order to match the expectations of NGOs and activists wanting a first-hand tool for detecting online content without technical expertise.
For more information on the following tools as well as on other tested tools, please consult the Online User Guide and the Mapping Study.
TAGS v 6.1 TAGS v 6.1 is a crawler dedicated to Twitter. The crawler allows users to set up and run an automated collection of search results on Twitter. It scrapes data by keywords/expressions, which are recorded in a Google Spreadsheet. The excel sheet offers information related to the account, tweet, date, retweet and sometimes other type of information if the user made it public (e.g. URL, retweet, language, location of the user, account name, etc.)
- Easy to use,
- No downloading needed,
- Relevant tools for key words,
- Options available for developing a methodology for selecting relevant data.
CrowdTangle is divided into two separate platforms, the app dashboard and the Chrome Extension, which complement each other extremely well. The Crowdtangle extension allows to search CrowdTangle’s database for any content on Facebook, Twitter, Instagram and Reddit that have linked to that URL. The extension lets you see which Pages or accounts have shared the specific link in question.
- Easy to use,
- No downloading needed,
- Relevant tool for nearly private platforms as Facebook, Reddit and Instagram.
Factmata has developed a technology mixing artificial intelligence, algorithm and expert knowledge to deal with hate speech and fake news. Based in London, Factmata proposes an anti-fake-news AI platform and services by providing a scoring system for the content across the web, enhancing quality and credibility of textual content (e.g. articles, comments and user interactions) published through traditional mass media. In the framework of the sCAN project, jugendschutz.net, Licra and Factmata have launched their partnership in November 2018: these organisations are involved in the “Factmata Communities” (e.g. team of experts to help training the AI in a fair and accurate way). Therefore, both organisations contribute to integrate in Factmate AI country specific and European transnational criteria of hate speech trends.
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